Discover the world of digital technology and enhance your digital skills to benefit you in your job and beyond. We’ve got you covered from the basics to more advanced digital skills, with trusted and handpicked resources specifically chosen for individuals working in the charity sector.
Explore the framework to pinpoint an area you wish to concentrate on, and get access to all the necessary resources to enhance your skills.
Start with the essentials or jump straight to specialist skills.
The essentials
Getting started – learn how to set up your device, stay safe online and communicate online.
Learn how to use a device, set passwords, work with Microsoft tools and use digital calendars.
Learn how to keep yourself and others safe online, including how to manage data and act responsibly.
Find out more about how being online can have an impact on people’s behaviour so you can stay safe and happy.
Work with others using shared documents, videos and online workshop tools.
How to inspire and help the people you work with and for develop their digital skills
Specialist skills
Once you’ve mastered the basics, explore more ways to use digital tools to help with your work.
AI is everywhere. This section covers how to get started with AI tools, how to learn about the risks and opportunities AI brings, and what it means for your organisation and the third sector
Learn how to write online content, upload it and make sure it’s discoverable.
Get yourself and your team ready for digital ways of working. Here you’ll find ideas for new ways of working, tools that encourage collaboration and principles to guide your use of digital.
The skills in this section are crucial for building a strong foundation for your digital project.
Once you’ve a good understanding of your users’ behaviours and challenges, it’s time to test new ideas to help solve their problems.
Now that you’re ready to roll out a service, it’s time to start thinking about pitching for more investment and how to improve the service based on user feedback and data.